Mailing Address:
EJANESS, INC.
229-19 MERRICK BLVD, SUITE 237
LAURELTON, NY 11413
Tel: (718) 362-1711
Fax: (563) 405-8641
Email: customerservice @ ejaness.com
ABOUT US
The EJANESS corporation was first conceived and started in 1996 by entrepreneur, Eric Jones, a reggae enthusiast, who saw a lack of a comprehensive outlet for this genre of music. Starting with a mail-order catalog the company quickly moved to the Internet and launched the first comprehensive online reggae store, ReggaeCD.com. With the burgeoning phenomenon of the World Wide Web ReggaeCD.com rapidly grew, servicing thousands of customers in over 65 countries. The success of our marketing model subsequently spawned other EJANESS subsidiaries including Ejaness Records, Reggae Rags Clothing, ReggaeKing.com (the most comprehensive Bob Marley store), DVDTrail.com (the most comprehensive reggae DVD store), and HealthyLivity.com (a supplements, natural remedies and personal care store). As new EJANESS web-stores continued to be launched, it became necessary for our constantly growing customer base to be able to access all our brands and stores through our corporate website. EJANESS.COM provides that elegant and user-friendly mall environment, in addition to corporate information including, membership, policies, employment, advertising, corporate sponsorship and other opportunities.
We hope you enjoy your experience shopping our web stores. Retail customers, consider signing up to become an EJANESS member when you make your next purchase and enjoy discounts and shipping privileges on every order you make from any of our stores.
We encourage your feedback and suggestions as we endeavor to improve the reliability and quality of our service.
Yours Truly,
Eric Jones
President & CEO
EJANESS MEMBER PROGRAM
Retail customers can sign up to become an EJANESS member and receive an instant 10 % discount on orders at all five (5) EJANESS web-stores for 1 year. USA members within the 48 contiguous states will also receive free FedEx Ground shipping or 15 % discount on FedEx Express shipping. International members receive a 10% discount on shipping.
You can become an EJANESS member for 1 year for a non-refundable fee of $25. Two-year membership is for a non-refundable fee of $40.
An optional membership sign-up form is available at the checkout page of all EJANESS web-stores.
PRIVACY POLICY
All information gathered at any of EJANESS' web-stores will in no way be distributed or sold to anyone. We respect the right to your privacy and we will protect it. The cart is protected on the secure server so that all your information will be encrypted to avoid being intercepted by a third party. Rest assured that your information will reach us safely, securely, and privately.
Providing Visitors with Anonymous Access
You can access our Web sites home page and browse our sites without disclosing your personal data. For further details please visit our complete Privacy Policy page which is provided under the information menu of each of our websites.
SHIPPING
Our shipping options are outlined on each website, select applicable shipping option at checkout. FREE SHIPPING is available for qualified retail orders to USA addresses that meet our minimum order requirements. Overseas airmail shipping charges for retail orders are based on package weight and determined after the order is packed and weighed. Shipping charges for other shipping options will be the exact amount charged by the courier (FedEx or USPS) for the method you select at checkout and is based on the weight, size and destination of the package.
For further details please visit our Shipping page which is provided under the information menu of each of our websites.
RETURN POLICY
A RETURN MERCHANDISE AUTHORIZATION (RMA) NUMBER MUST ACCOMPANY RETURNS. Please contact a customer service representative to obtain a RMA number, which must be placed on the outside and inside of your returned product packaging, for adequate identification. Returns must be made within 30 days of delivery. Returned merchandise that complies with our full return policy will be replaced in kind.
To read our full/complete Return Policy please visit the Return Policy page, which is provided under the information menu of each of our websites.
Cart Security
All items available for direct Internet purchase through EJANESS' web-stores will be processed through our shopping cart on our secure server so that all your information will be 128 bit encrypted through our secure certificate to avoid being intercepted by a third party. Once an order has been placed, an order confirmation will be generated describing the goods ordered, this confirmation will be automatically sent to the email address you provided.
For further details please visit our complete Cart Security page which is provided under the information menu of each of our websites.
EJANESS MEMBER PROGRAM
Retail customers can sign up to become an EJANESS member and receive an instant 10 % discount on orders at all five (5) EJANESS web-stores for 1 year. USA members within the 48 contiguous states will also receive free FedEx Ground shipping or 15 % discount on FedEx Express shipping. International members receive a 10% discount on shipping.
You can become an EJANESS member for 1 year for a non-refundable fee of $25. Two-year membership is for a non-refundable fee of $40.
An optional membership sign-up form is available at the checkout page of all EJANESS web-stores.
WHOLESALE
In order to shop wholesale from an EJANESS web store you must complete an online wholesale application for that particular store. A wholesale drop down menu, which include a "Sign-Up" link, is located in the navigation bar of each web-store. Once your application has been approved, using your access codes you will be able to enter and order from the wholesale section and view both wholesale and suggested retail prices. Of course you may re-sell at a higher price than our suggested retail prices.
If you would like to become a large scale distributor for our Reggae Rags® clothing line or get exclusive distribution rights for a particular country, send an email with a detailed proposal to customer service @ ejaness.com
AFFILIATE PROGRAM
Our company, EJANESS, has been in the business of promoting and selling reggae and specialty merchandise since 1996 and currently owns and operates a growing number of specialty web-stores.
Our advanced affiliate program at ReggaeCD.com, is being offered to a select few reggae websites that we believe embody our love and hopes for the world's most beloved genre of music. Unlike referral programs offered by other websites, first-time customers referred through your website will remain your referral for life or until our affiliate agreement ends. Affiliate members can log in at anytime using your assigned access codes to view orders derived from your website and their $ value.
Our current configuration for affiliates allows you to basically create your own customized version of ReggaeCD.com. Commission on orders received through affiliates' websites are calculated and paid for every calendar quarter.
We hope that you will join us in making reggae even more accessible to reggae fans worldwide as we continue "BUILDING A REGGAE WORLD". Please let us know if you would like to make your website an affiliate by sending an email to services @ ejaness.com and we will provide you with more details.
Employment Opportunities
Sales Representatives
EJANESS is looking for commissioned sales representatives in North America, Europe, Asia, Central & South America, and the Caribbean for our Reggae Rags® clothing line. If you are looking to expand your horizons and be a part of our exploding fashion line, currently carried in stores in over 15 countries around the world, send us your resume with a cover letter via email to services @ ejaness.com.
Models
We are always looking for models for our periodic catalog photo shoots and various fashion events. If you live in the tri-state area (New York, New Jersey & Connecticut) of the USA and would like to be considered for modeling assignments for our Reggae Rags ® clothing line please email your comp-card, photos and/or website address to services @ ejaness.com.
CORPORATE SPONSORSHIP
If you are promoting an event or product that you believe can benefit from a co-marketing arrangement with any of EJANESS' brands or web-stores, please send your proposal to services @ ejaness.com.